Last Updated: 27 June 2026
Who We Are
Archer K9 Ltd (“Archer K9”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data responsibly.
If you have any questions about this Privacy Policy or how we process your data, please contact:
Archer K9 Ltd
Email: steve@ak9.dog
Information We Collect
We may collect the following information when you contact us, make a booking or use our website:
- Name
- Email address
- Telephone number
- Postal address (where required)
- Information about your dog(s), including breed, age, behaviour and any information you choose to provide
- Booking details
- Payment information
- Communications between you and Archer K9
- Photos and videos where permission has been given
We may also collect limited technical information such as your IP address, browser type, device information and website usage data.
How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Arrange and manage appointments
- Deliver our training services
- Process payments
- Contact you regarding bookings or services
- Improve our website and customer experience
- Meet our legal and regulatory obligations
- Send marketing communications where you have given your consent
Our Legal Basis
Under UK GDPR, we process your information because:
- It is necessary to perform a contract with you.
- We have a legitimate interest in operating and improving our business.
- You have provided consent where required.
- We are required to comply with legal obligations.
Third-Party Service Providers
To operate our business efficiently, we use trusted third-party providers who process personal data on our behalf.
These may include:
- Appointy: For managing bookings and appointments.
- Jotform: For enquiry forms, assessments, registrations and questionnaires.
- Stripe: For securely processing card payments.
- PayPal: For securely processing online payments.
These providers process your information in accordance with their own privacy policies and security standards. We only share the information necessary for them to provide their services.
Payment Information
We do not store or have access to your full payment card details.
Payments made via Stripe or PayPal are processed securely through their encrypted payment systems.
Marketing
If you subscribe to receive marketing communications from Archer K9, you may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
Cookies
Our website uses cookies to improve functionality, analyse website performance and enhance your browsing experience.
You can manage or disable cookies through your web browser settings.
Data Security
We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse or disclosure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, meet legal obligations or resolve disputes.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Restrict or object to processing
- Request a copy of your data in a portable format where applicable
- Withdraw consent where processing relies on consent
To exercise any of these rights, please contact us at steve@ak9.dog.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how Archer K9 Ltd handles your personal data, please contact:
Archer K9 Ltd
Email: steve@ak9.dog
If you believe your data has not been handled correctly, you have the right to make a complaint to the Information Commissioner’s Office (ICO).